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GLPI

This official GLPI editor comes with multiple tools and plugins to streamline your work

9

27 Votes

Comprehensive IT and asset management software for all business sizes.

Overview

GLPI is a robust IT and asset management software designed to meet the needs of businesses of all sizes. As a full-featured suite, it offers a comprehensive range of tools for inventory tracking, IT service management, and administrative task automation.

Key Features

Asset Management: GLPI shines in its ability to handle asset management. It helps track and manage all IT assets across an organization from computers, software, and servers to furniture and office equipment.

IT and Helpdesk Management: GLPI provides a comprehensive IT service management solution, including incident management, problem management, change management, and a fully functional helpdesk. The software ensures that IT-related issues are addressed promptly and efficiently.

Data Reports: GLPI offers robust reporting and analytics. It provides detailed visual reports that can help businesses make data-driven decisions.

Usability

GLPI maintains a user-friendly interface that, while feature-rich, is intuitive and easy to navigate. The learning curve may be a bit steep for beginners, but tutorial resources are available to assist.

Performance

In terms of performance, GLPI is highly reliable. It runs smoothly, and the occurrence of bugs or crashes is minimal.

Integration

GLPI boasts of an impressive range of integrations. It can be easily connected with various third-party applications such as LDAP, OCS Inventory, FusionInventory, and more.

Customer Support

GLPI offers robust customer support. Users have access to a community forum for free support, and premium support options are also available.

Conclusion

Overall, GLPI is a robust, feature-rich IT and asset management software ideal for managing and tracking assets as well as handling IT-related issues in businesses of all sizes. Its comprehensive feature set, coupled with a user-friendly interface and strong customer support, makes it a strong contender in its category.

Highest-Rated Features:

  1. Automate Ticket Routing
  2. Ticket Notifications
  3. Self Service

Lowest-Rated Features:

  1. Surveys
  2. Knowledge Base/Ticket Integration
  3. Mobile
Company
TECLIB
HQ Location
Barcelona, Spain
Year Founded
2015
LinkedIn® Page
https://www.linkedin.com/company/10058520 (6 employees)
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